Clinic Services and Polices

This page provides information about services offered at our clinic (evaluations, therapy services, community-based presentations and workshops), as well as our policies on fees for service, payment options and insurance, and privacy protection.

Complete Neuropsychology Services provides comprehensive neuropsychological assessment and diagnostic services, as well as evidence-based treatment of behavioral, mood, anxiety, and neurodevelopmental conditions. We work with children, teens, and adults who are experiencing problems with their thinking, learning, memory, behavior, social skills, or emotions.

We offer convenient evening and weekend appointment times, so you don’t have to take time off from school or work.

Because we are a private clinic, we often have more flexibility than large hospital clinics. As a result, we may spend more time with each client and can provide special services such as school observations, school consultations, and multiple feedback sessions that may include brief, targeted interventions. Our flexibility allows us to provide you with the highest level of personalized service and quality of care.

Neuropsychological Evaluations

We specialize in assessment, diagnosis, and treatment planning for the following issues and conditions:

  • Attention/concentration problems and ADHD (Attention Deficit-Hyperactivity Disorder)
  • Autism Spectrum Disorders (Autism, Asperger’s, Pervasive Developmental Disorder)
  • Learning problems and learning disability
  • Intellectual Disability
  • Behavioral problems in children (oppositional and defiant behavior, aggression, impulsivity, conduct problems)
  • Behavioral problems in adults and older adults (impulsivity, aggression, poor decision making, personality changes)
  • Memory problems, dementia, and progressive brain diseases (Mild Cognitive Impairment, Alzheimer’s Disease, Frontal Temporal Dementia, Vascular Dementia, Lewy Body Dementia, Multiple Sclerosis)
  • Mood and Anxiety problems
  • Effects of Epilepsy or other seizure disorder
  • Effects of Traumatic brain injury
  • Effects of Stroke, brain infection, or brain tumor

All neuropsychological evaluations include:

  • Comprehensive clinical interviews (1-2 hours)
  • Cognitive and psychological testing administered by Neuropsychologist and Master’s level psychometrician (typically 2-7 hours)
  • Feedback session
  • Integrative report that includes results, diagnosis, and recommendations
  • Assistance with implementing recommendations, referrals for additional services.

Child evaluations may also include:

  • An in-school observation (insurance does not reimburse this)
  • Feedback consultation session with school personnel (via phone) to facilitate implementation of school recommendations (insurance does not reimburse this).


Expedited Evaluations

Dr. Mark may offer expedited evaluations outside of her normal clinical schedule. Expedited evaluations include a feedback session at the end of testing and produce a written report within two business days, provided that all self-reports and teacher/collateral/parents reports have been returned by the day of testing. This service is not covered by insurance and is billed at a flat fee:

Type Cost
Full adult evaluation $3,000
Extended adult evaluation $4,000
Full child evaluation $4,000

In addition, Dr. Mark offers specialty evaluations with extended record review and reporting guidelines. This includes reports needed for legal purposes such as documentation of injury and reports necessary for academic accommodations for high-stakes examinations. This service is again not covered by insurance, and is charged $4,000 plus $250 per hour of additional record review.

Evidence-based treatment of behavioral and emotional problems.

We provide individual and group treatment, to children, parents, and adults with the following issues and conditions:

  • Attention/concentration problems and ADHD (Attention Deficit-Hyperactivity Disorder)
  • Problems related to Brain injury (behavioral, emotional, cognitive)
  • Behavioral problems in children (oppositional defiant behavior, aggression, impulsivity)
  • Depression
  • Anxiety and stress (chronic worry, intrusive thoughts, fears)

Community Service: Presentations and Workshops

Dr. Mark provides free or low-cost (i.e. enough to cover cost of materials) presentations and work-shops on a variety of psychology-related topics. These are provided at our Brighton (1062 Orndorf Drive, Brighton, MI 48116) and Ann Arbor (2010 Hogback Rd. Suite 6G) offices, as well as at local community locations. See the schedule for upcoming events. Note! Most events require advanced registration because space is limited! Please call 734-386-0041 to register or get more information about an upcoming event, or if you are interested in having Dr. Mark speak at your event.


Upcoming presentations include:

  • Child Behavior 101: How to Improve Behavior at Home.
  • Attention and Learning Problems in children.
  • Dementia and Memory Problems in the older adult.

View the Schedule

Payment for Services and Insurance Reimbursement

We listened to our clients’ feedback! We now accept insurance and are pleased to be able to offer in-network services for multiple insurance/third party payors including BCBS, BCN, HAP, Aetna, and Medicare. We are also happy to work with individuals who do not have insurance on a self-pay basis. We recommend that you consult your insurance company about potential pre-approval requirements and reimbursement issues prior to your appointment with us.

Payment for services (including co-pays, co-insurance, and deductible fees) is expected at the time of service. We accept cash, check, debit, or credit cards (Visa, MasterCard, Discover, American Express), including HSA-managed credit cards.

It is the client’s responsibility to consult his or her insurance company prior to the initial visit to determine coverage.

Fees for service are determined by Dr. Mark, who reserves the right to change her rates at any time.

Privacy Policy

Click here for a copy of our privacy policy.

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